Master in Clinical Service Operations

Earn a Master’s Degree at Harvard Medical School

The Master in Clinical Service Operations (MCSO) program provides physicians, clinicians, nurses, allied health professionals and administrators with the operations management training they need to lead teams, optimize efficiency and improve the patient experience.

Designed with working professionals in mind, MCSO is an intensive, 36-credit residential program that can be completed in nine months with the full-time option or in two years with the part-time option.

Given the rapid change across all sectors of health care, the importance of formal training in operational aspects of health care has never been more critical. Health care organizations require high-performing, collaborative teams that can work together seamlessly to deliver value-based care, ensure patient satisfaction and achieve better outcomes.

Who Should Apply

The Master in Clinical Service Operations program is designed for health care professionals and administrators who aspire to leadership positions in operations management.

Applicants should hold an advanced degree, such as an MD, PhD, BSN or MBBS. Typical applicants have at least five years of clinical experience or requisite work experience in a clinical setting. Applications will be considered based on a combination of experience and education.

Ideal candidates include:
  • Administrators
  • Advanced practice clinicians
  • Allied health professionals
  • Clinical leaders
  • Clinicians
  • Medical directors
  • Nurses
  • Physicians

Request Information

Complete the form below to receive up-to-date program information and to download the program brochure. 

"We are training leaders to become clinical operations experts. You have access to real-world practitioners and educators who are leading clinical operations within the health care setting."
Mara Bloom, JD, MS
Executive Director
Massachusetts General Hospital Cancer Center
MCSO Program Co-Director
Address: 4 Blackfan Circle, Boston, MA 02115.
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