Woman student and group in break out session at Harvard

Master of Science in Clinical Service Operations

Building leading clinical service operations that save time, save money and save lives

The Master of Science in Clinical Service Operations program provides physicians, clinicians, nurses, allied health professionals, and administrators with the clinical operations management training they need to lead teams, optimize efficiency, and improve the patient experience. Students will receive the management training to lead teams, optimize efficiency and improve the patient experience. Information sessions are now open and running until the application deadline.

Who Should Apply

The Master in Clinical Service Operations program is designed for health care professionals and administrators who aspire to leadership positions in health care operations management.

Ideal candidates for this health care operations and leadership program include:

Administrators
Advanced practice clinicians
Allied health professionals
Clinical leaders
Clinicians
Medical directors
Nurses
Physicians

Earn a Master’s in Medical Science Degree Online at Harvard Medical School

Study Health Care Management in a Live Virtual Format

The program will run in a live virtual and online format during the 2025-2026 academic year.

Designed with working professionals in mind, our intensive clinician leadership program can be completed in nine months with the full-time option or in two years with the part-time option.

To complement individual learning and development, this program offers three separate educational pathways: the Clinical Operations Pathway, the Executive Leadership Pathway, or the Industry Leadership Pathway.

With the rapid evolution in the health care sector, formal training in the operational aspects of clinical services has become essential for leadership roles. Health care organizations now demand high-performing, collaborative teams that can seamlessly deliver value-based care, enhance patient satisfaction, and achieve superior outcomes.

Master of Science Program Benefits:

A nine-month mentored capstone project at your hospital or organization that enables you to shadow health care professionals in clinical operations and apply your newly acquired skills and practical knowledge.
Multidisciplinary faculty from Harvard Medical School and Boston-area hospitals who prepare you to lead your health care organization through transformational change in the United States and internationally.
A comprehensive curriculum that features interactive case studies and lectures, an innovative seminar series, hands-on simulations, traditional and flipped classrooms and a mentored capstone project conducted at your own selected local hospital.
Skills-based and team-based learning that integrates content across clinical operations management, financial and strategic planning, resource planning, quality and safety, systems design performance improvement, and information systems integration.

Request Information

Complete the form below to receive up-to-date program information and to download our clinical operations management program brochure.

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"The program was less about theories on how to get things done and more about tangible learnings that could be applied right away. I would leave class and immediately apply those learnings in my new role at work."

Kristen Dulling, MS, BSN, RN
Class of 2020